MIME-Version: 1.0
Date: Tue, 09 Jan 2024 13:48:03 -0800
From: syedhyderzaidi@infinitibittech.com
To: Stripe Support <support-reply@stripe.com>
Subject: Re: Request-a-call from Syed Hyder Zaidi
 (syedhyderzaidi@infinitibittech.com)
In-Reply-To: <t4Gah000000000000000000000000000000000000000000000S70JA7008lDe-Jb9R2-6cTThafllDg@sfdc.net>
References: <t4Gah000000000000000000000000000000000000000000000S70JA7008lDe-Jb9R2-6cTThafllDg@sfdc.net>
Message-ID: <b8dcca0d706f8c189eb6e5a2336bb364@infinitibittech.com>
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On 2024-01-09 13:20, Stripe Support wrote:
> Hi Syed,
> 
> Thank you for accepting my call earlier and for your patience as we
> work towards resolving your issue on declined payment.
> 
> I'm connecting you with another member of our team who is looking into
> this further, and we'll be in touch as soon as we have an update to
> share. If you'd like to check on the status at any point, please feel
> free to reply to this email directly and we’ll be in touch.
> 
> Best,
> Claire
Thanks, Clare for your email, However please understand the gravity of 
the situation as we are losing a valuable client and and huge amount of 
expected revenue. I would really appreciate it if you could resolve this 
issue within the next couple of hours. We trust Stripe as the best 
service provider in the league and expect real urgency to the matter.