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From: George at OpenPhone <georgehwilliams@openphone.com>
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OpenPhone's logo ( https://www.openphone.com/?utm_campaign=3DFebruary+2024+=
Product+Update&utm_content=3DFebruary+2024+product+update&utm_medium=3Demai=
l_action&utm_source=3Dcustomer.io )
Geometric illustration that contains the text ''What's new in OpenPhone'' (=
 https://updates.openphone.com/?utm_campaign=3DFebruary+2024+Product+Update=
&utm_content=3DFebruary+2024+product+update&utm_medium=3Demail_action&utm_s=
ource=3Dcustomer.io )
Hi Anthony,

=C2=A0

Our latest product update is all about clarity. From providing deeper insig=
ht into your call activities to making it easier to manage your data, these=
 improvements empower you with the information and context you need to move=
 fast and deliver a better customer experience.

Ready to explore all that's new? Dive into the details below! =F0=9F=91=87

( https://support.openphone.co/hc/en-us/articles/7067400984855-Troubleshoot=
ing-incoming-calls-going-straight-to-missed?utm_campaign=3DFebruary+2024+Pr=
oduct+Update&utm_content=3DFebruary+2024+product+update&utm_medium=3Demail_=
action&utm_source=3Dcustomer.io#troubleshooting-incoming-calls-going-straig=
ht-to-missed-0-0 )

******************************************
=F0=9F=95=B5=EF=B8=8F=E2=80=8D=E2=99=82=EF=B8=8F Demystifying missed calls
******************************************

Ever scratch your head wondering why you missed that call? Our updated call=
 activity modal clears up the confusion with more details on missed calls. =
Whether a call was missed because it occurred outside your business hours, =
the caller found the information they needed via the phone menu, or due to =
user or inbox preferences (such as muted inbox, do not disturb mode, reject=
ed, or declined call), you'll know exactly what happened.

This feature is rolling out gradually. If you don=E2=80=99t see it yet you =
will soon.=C2=A0

How to troubleshoot calls going straight to missed ( https://support.openph=
one.co/hc/en-us/articles/7067400984855-Troubleshooting-incoming-calls-going=
-straight-to-missed?utm_campaign=3DFebruary+2024+Product+Update&utm_content=
=3DFebruary+2024+product+update&utm_medium=3Demail_action&utm_source=3Dcust=
omer.io#troubleshooting-incoming-calls-going-straight-to-missed-0-0 )
( https://support.openphone.co/hc/en-us/articles/1500009860762-How-to-expor=
t-your-OpenPhone-account-data?utm_campaign=3DFebruary+2024+Product+Update&u=
tm_content=3DFebruary+2024+product+update&utm_medium=3Demail_action&utm_sou=
rce=3Dcustomer.io#how-to-export-your-openphone-account-data-0-0 )

*************************
=F0=9F=93=8A Advanced data export
*************************

For all the workspace owners out there, we're making data management a bree=
ze. You can now export CSVs of contacts, call logs, and message logs right =
from your workspace menu by selecting "Settings" and "General". This stream=
lined process allows you to select and export any or all of this data to a =
CSV file, which will be securely emailed to you. Export links will expire a=
fter 72 hours for added security.=C2=A0

Please note there's potential for longer export times with the initial rele=
ase of this feature due to demand. Export times should decrease in the comi=
ng days.=C2=A0

How to export your data ( https://support.openphone.co/hc/en-us/articles/15=
00009860762-How-to-export-your-OpenPhone-account-data?utm_campaign=3DFebrua=
ry+2024+Product+Update&utm_content=3DFebruary+2024+product+update&utm_mediu=
m=3Demail_action&utm_source=3Dcustomer.io#how-to-export-your-openphone-acco=
unt-data-0-0 )

*************************************
=F0=9F=8C=9F Trial our Business plan for free
*************************************

If you=E2=80=99re on our Starter plan, we=E2=80=99re giving you the chance =
to try our Business plan free for 7 days. This trial is designed to give yo=
u a taste of the advanced features and capabilities that can enhance your b=
usiness communication and operational efficiency. This includes AI call sum=
maries and transcripts, auto call recording, ring order, phone menus, group=
 calling, and more! At the end of your trial you'll automatically downgrade=
 back to Starter. It=E2=80=99s a sneak peek into a world of possibilities, =
with no strings attached.

To start your 7-day trial of Business, go to your workspace menu and select=
 "Settings" and "Plan and billing". You must be a workspace owner or admini=
strator to start the trial.=C2=A0

Get started ( https://my.openphone.com/settings/billing?utm_campaign=3DFebr=
uary+2024+Product+Update&utm_content=3DFebruary+2024+product+update&utm_med=
ium=3Demail_action&utm_source=3Dcustomer.io )
Other features you should know about=C2=A0

*
Save time and reply faster using AI-suggested message responses ( https://u=
pdates.openphone.com/save-time-and-reply-faster-using-ai-suggested-message-=
responses-270831?utm_campaign=3DFebruary+2024+Product+Update&utm_content=3D=
February+2024+product+update&utm_medium=3Demail_action&utm_source=3Dcustome=
r.io )
* Control how team members are notified of calls with ring order ( https://=
support.openphone.co/hc/en-us/articles/16018700865175-How-to-set-a-ring-ord=
er-on-OpenPhone?utm_campaign=3DAugust+Product+Update&utm_content=3DJuly+AI+=
update+%5BDrag+and+drop%5D&utm_medium=3Demail_action&utm_source=3Dcustomer.=
io&utm_campaign=3DFebruary+2024+Product+Update&utm_content=3DFebruary+2024+=
product+update&utm_medium=3Demail_action&utm_source=3Dcustomer.io )
*
Share context before transferring a call with warm transfer and transfer wi=
th a note ( https://support.openphone.co/hc/en-us/articles/1500009885361-Ho=
w-to-transfer-calls?utm_campaign=3DAugust+Product+Update&utm_content=3DJuly=
+AI+update+%5BDrag+and+drop%5D&utm_medium=3Demail_action&utm_source=3Dcusto=
mer.io&utm_campaign=3DFebruary+2024+Product+Update&utm_content=3DFebruary+2=
024+product+update&utm_medium=3Demail_action&utm_source=3Dcustomer.io )
More from OpenPhone...

( https://www.openphone.com/blog/texting-auto-reply-examples/?utm_campaign=
=3DFebruary+2024+Product+Update&utm_content=3DFebruary+2024+product+update&=
utm_medium=3Demail_action&utm_source=3Dcustomer.io )40 auto-reply text exam=
ples to boost your response time

Learn all about auto-reply text with tips and examples you can start using =
today. Read the post ( https://www.openphone.com/blog/texting-auto-reply-ex=
amples/?utm_campaign=3DFebruary+2024+Product+Update&utm_content=3DFebruary+=
2024+product+update&utm_medium=3Demail_action&utm_source=3Dcustomer.io )

( https://www.openphone.com/blog/last-minute-cancellations/?utm_campaign=3D=
February+2024+Product+Update&utm_content=3DFebruary+2024+product+update&utm=
_medium=3Demail_action&utm_source=3Dcustomer.io )Stop last-minute cancellat=
ions with these templates and tips=C2=A0

Dive into strategies to help you deal with last-minute cancellations and ho=
w to prevent them in the first place. Read the post ( https://www.openphone=
=2Ecom/blog/last-minute-cancellations/=
?utm_campaign=3DFebruary+2024+Product+U=
pdate&utm_content=3DFebruary+2024+product+update&utm_medium=3Demail_action&=
utm_source=3Dcustomer.io )

( https://www.openphone.com/blog/customer-service-management-strategy/?utm_=
campaign=3DFebruary+2024+Product+Update&utm_content=3DFebruary+2024+product=
+update&utm_medium=3Demail_action&utm_source=3Dcustomer.io )Customer servic=
e management strategy: 6 essentials to get you started=C2=A0

Justina Altiere, VP of Customer Experience at OpenPhone, shares steps to de=
sign your own CSM strategy. Read the post ( https://www.openphone.com/blog/=
customer-service-management-strategy/?utm_campaign=3DFebruary+2024+Product+=
Update&utm_content=3DFebruary+2024+product+update&utm_medium=3Demail_action=
&utm_source=3Dcustomer.io )

As always, reply with any thoughts, comments, or questions about this month=
's release. While I may not be able to reply to every message, I do read ev=
ery email and will get your feedback to the right team.

=C2=A0

That's a wrap! See you next month =E2=9C=8C=EF=B8=8F

- George

Ready to improve your team's communication?

Join thousands of businesses already using OpenPhone to communicate better =
with their customers.
---------------------------------------------------------------------------=
---------------------

Try for free =E2=86=92 ( https://my.openphone.com/signup?utm_campaign=3DFeb=
ruary+2024+Product+Update&utm_content=3DFebruary+2024+product+update&utm_me=
dium=3Demail_action&utm_source=3Dcustomer.io )
OpenPhone logo ( https://www.openphone.com/?utm_campaign=3DFebruary+2024+Pr=
oduct+Update&utm_content=3DFebruary+2024+product+update&utm_medium=3Demail_=
action&utm_source=3Dcustomer.io )LinkedIn ( https://www.linkedin.com/compan=
y/openphone/?utm_campaign=3DFebruary+2024+Product+Update&utm_content=3DFebr=
uary+2024+product+update&utm_medium=3Demail_action&utm_source=3Dcustomer.io=
 )Reddit ( https://www.reddit.com/r/openphone/?utm_campaign=3DFebruary+2024=
+Product+Update&utm_content=3DFebruary+2024+product+update&utm_medium=3Dema=
il_action&utm_source=3Dcustomer.io )
Twitter ( https://twitter.com/OpenPhone?utm_campaign=3DFebruary+2024+Produc=
t+Update&utm_content=3DFebruary+2024+product+update&utm_medium=3Demail_acti=
on&utm_source=3Dcustomer.io )YouTube ( https://www.youtube.com/@OpenPhone?s=
ub_confirmation=3D1&utm_campaign=3DFebruary+2024+Product+Update&utm_content=
=3DFebruary+2024+product+update&utm_medium=3Demail_action&utm_source=3Dcust=
omer.io )Instagram ( https://www.instagram.com/openphone?utm_campaign=3DFeb=
ruary+2024+Product+Update&utm_content=3DFebruary+2024+product+update&utm_me=
dium=3Demail_action&utm_source=3Dcustomer.io )Facebook ( https://www.facebo=
ok.com/openphoneapp?utm_campaign=3DFebruary+2024+Product+Update&utm_content=
=3DFebruary+2024+product+update&utm_medium=3Demail_action&utm_source=3Dcust=
omer.io )
OpenPhone

2261 Market St PMB 4157 San Francisco, CA 94114-1612

=C2=A0

=F0=9F=8E=81 Refer a friend ( https://links.openphone.com/e/c/eyJlIjo3ODA3O=
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ZXR0aW5ncy9yZWZlcnJhbHM_dXRtX2NhbXBhaWduPVVwZ3JhZGVkK3RvK0J1c2luZXNzK3BsYW4=
rb25ib2FyZGluZ1x1MDAyNnV0bV9jb250ZW50PVVwZ3JhZGVkK3RvK0J1c2luZXNzK3BsYW4rZW=
1haWxcdTAwMjZ1dG1fbWVkaXVtPWVtYWlsX2FjdGlvblx1MDAyNnV0bV9zb3VyY2U9Y3VzdG9tZ=
XIuaW8iLCJ0IjoxNzA2MjMyOTMxfQ/824846de786be6b48503f0804c7933872f43e7e177cb1=
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=3DFebruary+2024+product+update&utm_medium=3Demail_action&utm_source=3Dcust=
omer.io )=C2=A0to OpenPhone and we'll give you a $50 gift card and your fri=
end $20 once they've been a customer for 3 months. Cha-ching!

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ight:0;padding-left:0"><div class=3D"alignment" align=3D"left" style=3D"lin=
e-height:10px"><div style=3D"max-width:186px"><a href=3D"https://links.open=
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tyle=3D"display:block;height:auto;border:0;width:100%" width=3D"186" alt=3D=
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></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><=
table class=3D"row row-2" align=3D"center" width=3D"100%" border=3D"0" cell=
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0%"><div class=3D"alignment" align=3D"center" style=3D"line-height:10px"><d=
iv style=3D"max-width:600px">
<a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16=
ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vdXBkYXR=
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eriomail.com/images/client-env-78078/1696022352447_What&#39;s%20new%20heade=
r_01HBHCYMKKMRQES777BZC2KNZX.png" style=3D"display:block;height:auto;border=
:0;width:100%" width=3D"600" alt=3D"Geometric illustration that contains th=
e text &#39;&#39;What&#39;s new in OpenPhone&#39;&#39;" title=3D"Geometric =
illustration that contains the text &#39;&#39;What&#39;s new in OpenPhone&#=
39;&#39;"/></a></div>
</div></td></tr></tbody></table><table class=3D"text_block block-2" width=
=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presenta=
tion" style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"=
><tbody><tr><td class=3D"pad" style=3D"padding-bottom:60px;padding-top:25px=
"><div style=3D"font-family:sans-serif"><div class=3D"" style=3D"font-size:=
14px;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Ari=
al,sans-serif;mso-line-height-alt:21px;color:#000;line-height:1.5"><p style=
=3D"margin:0;font-size:16px;mso-line-height-alt:24px"> Hi Anthony, </p><p s=
tyle=3D"margin:0;font-size:16px;mso-line-height-alt:21px">=C2=A0</p><p styl=
e=3D"margin:0;font-size:16px;mso-line-height-alt:24px">
Our latest product update is all about clarity. From providing deeper insig=
ht into your call activities to making it easier to manage your data, these=
 improvements empower you with the information and context you need to move=
 fast and deliver a better customer experience.<br/><br/>Ready to explore a=
ll that&#39;s new? Dive into the details below! =F0=9F=91=87</p></div></div=
></td></tr></tbody></table><table class=3D"image_block block-3" width=3D"10=
0%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class=3D"pad=
" style=3D"width:100%"><div class=3D"alignment" align=3D"center" style=3D"l=
ine-height:10px"><div style=3D"max-width:600px"><a href=3D"https://links.op=
enphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjA=
ya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vc3VwcG9ydC5vcGVucGhvbmUuY28vaGMvZW=
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=3D"_blank" style=3D"outline:none" tabindex=3D"-1"><img src=3D"https://user=
img-assets.customeriomail.com/images/client-env-78078/1710366456258_Call%20=
Activitys_01HRWWHYJ4RRJD8EFCCVSK8QDJ.png" style=3D"display:block;height:aut=
o;border:0;width:100%" width=3D"600"/></a>
</div></div></td></tr></tbody></table><table class=3D"heading_block block-4=
" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"p=
resentation" style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td=
 class=3D"pad" style=3D"padding-bottom:18px;padding-top:24px;text-align:cen=
ter;width:100%"><h1 style=3D"margin:0;color:#000;direction:ltr;font-family:=
&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,sans-serif;fon=
t-size:19px;font-weight:700;letter-spacing:normal;line-height:120%;text-ali=
gn:left;margin-top:0;margin-bottom:0;mso-line-height-alt:22.8px"><span clas=
s=3D"tinyMce-placeholder">=F0=9F=95=B5=EF=B8=8F=E2=80=8D=E2=99=82=EF=B8=8F =
Demystifying missed calls</span></h1></td></tr></tbody></table><table class=
=3D"text_block block-5" width=3D"100%" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rs=
pace:0;word-break:break-word"><tbody><tr><td class=3D"pad" style=3D"padding=
-bottom:25px"><div style=3D"font-family:sans-serif"><div class=3D"" style=
=3D"font-size:14px;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;=
,Helvetica,Arial,sans-serif;mso-line-height-alt:21px;color:#000;line-height=
:1.5"><p style=3D"margin:0;font-size:16px;mso-line-height-alt:24px">
Ever scratch your head wondering why you missed that call? Our updated call=
 activity modal clears up the confusion with more details on missed calls. =
Whether a call was missed because it occurred outside your business hours, =
the caller found the information they needed via the phone menu, or due to =
user or inbox preferences (such as muted inbox, do not disturb mode, reject=
ed, or declined call), you&#39;ll know exactly what happened.<br/><br/>
<em>This feature is rolling out gradually. If you don=E2=80=99t see it yet =
you will soon.=C2=A0</em></p></div></div></td></tr></tbody></table><table c=
lass=3D"button_block block-6" width=3D"100%" border=3D"0" cellpadding=3D"0"=
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t-align:left"><div class=3D"alignment" align=3D"left"><!--[if mso]>
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<center style=3D"color:#ffffff; font-family:Arial, sans-serif; font-size:16=
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<![endif]-->
<a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16=
ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vc3VwcG9=
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08d0fbb68ebc20b4df3" target=3D"_blank" style=3D"text-decoration:none;displa=
y:inline-block;color:#ffffff;background-color:#000000;border-radius:7px;wid=
th:auto;border-top:0px solid transparent;font-weight:400;border-right:0px s=
olid transparent;border-bottom:0px solid transparent;border-left:0px solid =
transparent;padding-top:5px;padding-bottom:5px;font-family:&#39;Open Sans&#=
39;, &#39;Helvetica Neue&#39;, Helvetica, Arial, sans-serif;font-size:16px;=
text-align:center;mso-border-alt:none;word-break:keep-all;"><span style=3D"=
padding-left:20px;padding-right:20px;font-size:16px;display:inline-block;le=
tter-spacing:normal;"><span style=3D"word-break: break-word; line-height: 3=
2px;">How to troubleshoot calls going straight to missed</span></span></a>
<!--[if mso]></center></v:textbox></v:roundrect><![endif]--></div></td></tr=
></tbody></table><table class=3D"image_block block-7" width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"m=
so-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class=3D"pad" style=3D=
"width:100%"><div class=3D"alignment" align=3D"center" style=3D"line-height=
:10px"><div style=3D"max-width:600px"><a href=3D"https://links.openphone.co=
m/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQ=
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8ddbd3d27c1d9e301f8" target=3D"_blank" style=3D"outline:none" tabindex=3D"-=
1"><img src=3D"https://userimg-assets.customeriomail.com/images/client-env-=
78078/1710514264766_Data-export_855x752_01HS19GPZA2CJCHHDMXNFVEF13.png" sty=
le=3D"display:block;height:auto;border:0;width:100%" width=3D"600"/></a></d=
iv></div></td></tr></tbody></table><table class=3D"heading_block block-8" w=
idth=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"pres=
entation" style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td cl=
ass=3D"pad" style=3D"padding-bottom:18px;padding-top:24px;text-align:center=
;width:100%"><h1 style=3D"margin:0;color:#000;direction:ltr;font-family:&#3=
9;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,sans-serif;font-s=
ize:19px;font-weight:700;letter-spacing:normal;line-height:120%;text-align:=
left;margin-top:0;margin-bottom:0;mso-line-height-alt:22.8px"><span class=
=3D"tinyMce-placeholder">=F0=9F=93=8A Advanced data export</span></h1></td>=
</tr></tbody></table><table class=3D"text_block block-9" width=3D"100%" bor=
der=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr=
><td class=3D"pad" style=3D"padding-bottom:25px"><div style=3D"font-family:=
sans-serif"><div class=3D"" style=3D"font-size:14px;font-family:&#39;Open S=
ans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,sans-serif;mso-line-heigh=
t-alt:21px;color:#000;line-height:1.5"><p style=3D"margin:0;font-size:16px;=
mso-line-height-alt:24px">
For all the workspace owners out there, we&#39;re making data management a =
breeze. You can now export CSVs of contacts, call logs, and message logs ri=
ght from your workspace menu by selecting &#34;Settings&#34; and &#34;Gener=
al&#34;. This streamlined process allows you to select and export any or al=
l of this data to a CSV file, which will be securely emailed to you. Export=
 links will expire after 72 hours for added security.=C2=A0<br/><br/>
<em>Please note there&#39;s potential for longer export times with the init=
ial release of this feature due to demand. Export times should decrease in =
the coming days.=C2=A0</em></p></div></div></td></tr></tbody></table><table=
 class=3D"button_block block-10" width=3D"100%" border=3D"0" cellpadding=3D=
"0" cellspacing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso=
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v class=3D"alignment" align=3D"left"><!--[if mso]>
<v:roundrect xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:w=3D"urn:schem=
as-microsoft-com:office:word" href=3D"https://links.openphone.com/e/c/eyJlb=
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<a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16=
ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vc3VwcG9=
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e566bf411c0e6ddaf1baa28ad153a311d38728ddbd3d27c1d9e301f8" target=3D"_blank"=
 style=3D"text-decoration:none;display:inline-block;color:#ffffff;backgroun=
d-color:#000000;border-radius:7px;width:auto;border-top:0px solid transpare=
nt;font-weight:400;border-right:0px solid transparent;border-bottom:0px sol=
id transparent;border-left:0px solid transparent;padding-top:5px;padding-bo=
ttom:5px;font-family:&#39;Open Sans&#39;, &#39;Helvetica Neue&#39;, Helveti=
ca, Arial, sans-serif;font-size:16px;text-align:center;mso-border-alt:none;=
word-break:keep-all;"><span style=3D"padding-left:20px;padding-right:20px;f=
ont-size:16px;display:inline-block;letter-spacing:normal;"><span style=3D"w=
ord-break:
break-word; line-height: 32px;">How to export your data</span></span></a>
<!--[if mso]></center></v:textbox></v:roundrect><![endif]--></div></td></tr=
></tbody></table></td></tr></tbody></table></td></tr></tbody></table><table=
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ng=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:=
0;mso-table-rspace:0"><tbody><tr><td><table class=3D"row-content stack" ali=
gn=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"pres=
entation" style=3D"mso-table-lspace:0;mso-table-rspace:0;color:#000;width:6=
20px;margin:0 auto" width=3D"620"><tbody><tr><td class=3D"column column-1" =
width=3D"100%" style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:4=
00;text-align:left;padding-bottom:5px;padding-left:10px;padding-right:10px;=
padding-top:15px;vertical-align:top;border-top:0;border-right:0;border-bott=
om:0;border-left:0"><table class=3D"heading_block block-1" width=3D"100%" b=
order=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class=3D"pad" sty=
le=3D"padding-bottom:18px;padding-top:24px;text-align:center;width:100%"><h=
1 style=3D"margin:0;color:#000;direction:ltr;font-family:&#39;Open Sans&#39=
;,&#39;Helvetica Neue&#39;,Helvetica,Arial,sans-serif;font-size:19px;font-w=
eight:700;letter-spacing:normal;line-height:120%;text-align:left;margin-top=
:0;margin-bottom:0;mso-line-height-alt:22.8px">=F0=9F=8C=9F Trial our Busin=
ess plan for free</h1></td></tr></tbody></table><table class=3D"text_block =
block-2" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" ro=
le=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rspace:0;word-bre=
ak:break-word"><tbody><tr><td class=3D"pad" style=3D"padding-bottom:24px"><=
div style=3D"font-family:sans-serif"><div class=3D"" style=3D"font-size:12p=
x;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,=
sans-serif;mso-line-height-alt:18px;color:#000;line-height:1.5"><p style=3D=
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If you=E2=80=99re on our Starter plan, we=E2=80=99re giving you the chance =
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</td></tr></tbody></table><table class=3D"button_block block-3" width=3D"10=
0%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" =
style=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class=3D"pad=
" style=3D"padding-bottom:10px;text-align:left"><div class=3D"alignment" al=
ign=3D"left"><!--[if mso]>
<v:roundrect xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:w=3D"urn:schem=
as-microsoft-com:office:word" href=3D"https://links.openphone.com/e/c/eyJlb=
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<![endif]-->
<a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16=
ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vbXkub3B=
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"_blank" style=3D"text-decoration:none;display:inline-block;color:#ffffff;b=
ackground-color:#000000;border-radius:7px;width:auto;border-top:0px solid t=
ransparent;font-weight:400;border-right:0px solid transparent;border-bottom=
:0px solid transparent;border-left:0px solid transparent;padding-top:5px;pa=
dding-bottom:5px;font-family:&#39;Open Sans&#39;, &#39;Helvetica Neue&#39;,=
 Helvetica, Arial, sans-serif;font-size:16px;text-align:center;mso-border-a=
lt:none;word-break:keep-all;"><span style=3D"padding-left:20px;padding-righ=
t:20px;font-size:16px;display:inline-block;letter-spacing:normal;"><span st=
yle=3D"word-break: break-word; line-height: 32px;">Get started</span></span=
></a>
<!--[if mso]></center></v:textbox></v:roundrect><![endif]--></div></td></tr=
></tbody></table><table class=3D"text_block block-4" width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"m=
so-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td =
class=3D"pad" style=3D"padding-bottom:60px;padding-top:25px"><div style=3D"=
font-family:sans-serif"><div class=3D"" style=3D"font-size:14px;font-family=
:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,sans-serif;ms=
o-line-height-alt:21px;color:#000;line-height:1.5"><p style=3D"margin:0;fon=
t-size:16px;mso-line-height-alt:24px"><strong><span style=3D"font-size:18px=
;">Other features you should know about=C2=A0</span></strong></p><ul style=
=3D"line-height:1.5;mso-line-height-alt:27px;font-size:16px"><li>
Save time and reply faster using <a href=3D"https://links.openphone.com/e/c=
/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz=
09IiwiaHJlZiI6Imh0dHBzOi8vdXBkYXRlcy5vcGVucGhvbmUuY29tL3NhdmUtdGltZS1hbmQtc=
mVwbHktZmFzdGVyLXVzaW5nLWFpLXN1Z2dlc3RlZC1tZXNzYWdlLXJlc3BvbnNlcy0yNzA4MzE_=
dXRtX2NhbXBhaWduPUZlYnJ1YXJ5KzIwMjQrUHJvZHVjdCtVcGRhdGVcdTAwMjZ1dG1fY29udGV=
udD1GZWJydWFyeSsyMDI0K3Byb2R1Y3QrdXBkYXRlXHUwMDI2dXRtX21lZGl1bT1lbWFpbF9hY3=
Rpb25cdTAwMjZ1dG1fc291cmNlPWN1c3RvbWVyLmlvIiwiaW50ZXJuYWwiOiJmZWUxMDQ3M2JhM=
TVjY2RlZDIwMSIsImxpbmtfaWQiOjI5OTJ9/766ea3dd2304070927b561f6d9d1af2afbf32de=
86f7d4f60848d78dcc8d2cad2" style=3D"text-decoration: underline; color: #643=
9f5;">AI-suggested message responses</a></li><li>Control how team members a=
re notified of calls with <a href=3D"https://links.openphone.com/e/c/eyJlbW=
FpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09Iiwia=
HJlZiI6Imh0dHBzOi8vc3VwcG9ydC5vcGVucGhvbmUuY28vaGMvZW4tdXMvYXJ0aWNsZXMvMTYw=
MTg3MDA4NjUxNzUtSG93LXRvLXNldC1hLXJpbmctb3JkZXItb24tT3BlblBob25lP3V0bV9jYW1=
wYWlnbj1BdWd1c3QrUHJvZHVjdCtVcGRhdGVcdTAwMjZ1dG1fY29udGVudD1KdWx5K0FJK3VwZG=
F0ZSslNUJEcmFnK2FuZCtkcm9wJTVEXHUwMDI2dXRtX21lZGl1bT1lbWFpbF9hY3Rpb25cdTAwM=
jZ1dG1fc291cmNlPWN1c3RvbWVyLmlvXHUwMDI2dXRtX2NhbXBhaWduPUZlYnJ1YXJ5KzIwMjQr=
UHJvZHVjdCtVcGRhdGVcdTAwMjZ1dG1fY29udGVudD1GZWJydWFyeSsyMDI0K3Byb2R1Y3QrdXB=
kYXRlXHUwMDI2dXRtX21lZGl1bT1lbWFpbF9hY3Rpb25cdTAwMjZ1dG1fc291cmNlPWN1c3RvbW=
VyLmlvIiwiaW50ZXJuYWwiOiJmZWUxMDQ3M2JhMTVjY2RlZDIwMSIsImxpbmtfaWQiOjIzOTR9/=
4ca6d23be1ac73bf06a34029f88436275a715f6f492cd87df19e9c5d66acb0c7" target=3D=
"_blank" class=3D"" style=3D"text-decoration: underline; color: #6439f5;" r=
el=3D"noopener">ring order</a></li><li>
Share context before transferring a call with <a href=3D"https://links.open=
phone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya=
0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vc3VwcG9ydC5vcGVucGhvbmUuY28vaGMvZW4t=
dXMvYXJ0aWNsZXMvMTUwMDAwOTg4NTM2MS1Ib3ctdG8tdHJhbnNmZXItY2FsbHM_dXRtX2NhbXB=
haWduPUF1Z3VzdCtQcm9kdWN0K1VwZGF0ZVx1MDAyNnV0bV9jb250ZW50PUp1bHkrQUkrdXBkYX=
RlKyU1QkRyYWcrYW5kK2Ryb3AlNURcdTAwMjZ1dG1fbWVkaXVtPWVtYWlsX2FjdGlvblx1MDAyN=
nV0bV9zb3VyY2U9Y3VzdG9tZXIuaW9cdTAwMjZ1dG1fY2FtcGFpZ249RmVicnVhcnkrMjAyNCtQ=
cm9kdWN0K1VwZGF0ZVx1MDAyNnV0bV9jb250ZW50PUZlYnJ1YXJ5KzIwMjQrcHJvZHVjdCt1cGR=
hdGVcdTAwMjZ1dG1fbWVkaXVtPWVtYWlsX2FjdGlvblx1MDAyNnV0bV9zb3VyY2U9Y3VzdG9tZX=
IuaW8iLCJpbnRlcm5hbCI6ImZlZTEwNDczYmExNWNjZGVkMjAxIiwibGlua19pZCI6MjM5NX0/2=
9666cd3e70db7f02e7727d2089f0c3438970f03d2ff9f4f27afb45dd4998cf6" target=3D"=
_blank" class=3D"" style=3D"text-decoration: underline; color: #6439f5;" re=
l=3D"noopener">warm transfer and transfer with a note</a></li></ul></div></=
div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody><=
/table><table class=3D"row row-4" align=3D"center" width=3D"100%" border=3D=
"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"mso-=
table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class=3D"row-conte=
nt stack" align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"=
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mn column-1" width=3D"100%" style=3D"mso-table-lspace:0;mso-table-rspace:0;=
font-weight:400;text-align:left;padding-bottom:5px;padding-left:10px;paddin=
g-right:10px;vertical-align:top;border-top:0;border-right:0;border-bottom:0=
;border-left:0"><table class=3D"paragraph_block block-1" width=3D"100%" bor=
der=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
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irection:ltr;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helve=
tica,Arial,sans-serif;font-size:23px;font-weight:400;letter-spacing:0;line-=
height:150%;text-align:left;mso-line-height-alt:34.5px"><p style=3D"margin:=
0"><strong>More from OpenPhone...</strong></p></div></td></tr></tbody></tab=
le></td></tr></tbody></table></td></tr></tbody></table><table class=3D"row =
row-5" align=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rs=
pace:0"><tbody><tr><td><table class=3D"row-content stack" align=3D"center" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" styl=
e=3D"mso-table-lspace:0;mso-table-rspace:0;border-radius:0;color:#000;width=
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le=3D"width:100%;padding-right:0;padding-left:0"><div class=3D"alignment" a=
lign=3D"center" style=3D"line-height:10px"><div class=3D"fullWidth" style=
=3D"max-width:290px"><a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9=
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I6Imh0dHBzOi8vd3d3Lm9wZW5waG9uZS5jb20vYmxvZy90ZXh0aW5nLWF1dG8tcmVwbHktZXhhb=
XBsZXMvP3V0bV9jYW1wYWlnbj1GZWJydWFyeSsyMDI0K1Byb2R1Y3QrVXBkYXRlXHUwMDI2dXRt=
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haWxfYWN0aW9uXHUwMDI2dXRtX3NvdXJjZT1jdXN0b21lci5pbyIsImludGVybmFsIjoiZmVlMT=
A0NzNiYTE1Y2NkZWQyMDEiLCJsaW5rX2lkIjoyMTMzfQ/c440b5dff2a48144748199b1702af3=
e4a792b87b1b73f754c99528e8b9018280" target=3D"_blank" style=3D"outline:none=
" tabindex=3D"-1"><img src=3D"https://userimg-assets.customeriomail.com/ima=
ges/client-env-78078/1707880403087_texting-auto-reply-examples-1024x536_01H=
PJSNM8RAPJ2GAPSQ331PP85.png" style=3D"display:block;height:auto;border:0;wi=
dth:100%" width=3D"290"/></a></div></div></td></tr></tbody></table></td><td=
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ble-rspace:0;font-weight:400;text-align:left;padding-bottom:5px;padding-top=
:5px;vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-=
left:0"><table class=3D"text_block block-1" width=3D"100%" border=3D"0" cel=
lpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"mso-table-l=
space:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class=3D"p=
ad" style=3D"padding-bottom:10px;padding-left:15px;padding-right:15px;paddi=
ng-top:5px"><div style=3D"font-family:sans-serif"><div class=3D"" style=3D"=
font-size:14px;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Hel=
vetica,Arial,sans-serif;mso-line-height-alt:21px;color:#000;line-height:1.5=
"><p style=3D"margin:0;font-size:16px;mso-line-height-alt:24px"><strong>40 =
auto-reply text examples to boost your response time</strong></p><p style=
=3D"margin:0;font-size:16px;mso-line-height-alt:24px">
Learn all about auto-reply text with tips and examples you can start using =
today. <a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00U=
VFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8v=
d3d3Lm9wZW5waG9uZS5jb20vYmxvZy90ZXh0aW5nLWF1dG8tcmVwbHktZXhhbXBsZXMvP3V0bV9=
jYW1wYWlnbj1GZWJydWFyeSsyMDI0K1Byb2R1Y3QrVXBkYXRlXHUwMDI2dXRtX2NvbnRlbnQ9Rm=
VicnVhcnkrMjAyNCtwcm9kdWN0K3VwZGF0ZVx1MDAyNnV0bV9tZWRpdW09ZW1haWxfYWN0aW9uX=
HUwMDI2dXRtX3NvdXJjZT1jdXN0b21lci5pbyIsImludGVybmFsIjoiZmVlMTA0NzNiYTE1Y2Nk=
ZWQyMDEiLCJsaW5rX2lkIjoyMTMzfQ/c440b5dff2a48144748199b1702af3e4a792b87b1b73=
f754c99528e8b9018280" target=3D"_blank" style=3D"text-decoration: underline=
; color: #6439f5;" rel=3D"noopener">Read the post</a><a href=3D"https://lin=
ks.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0Tk=
dncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vd3d3Lm9wZW5waG9uZS5jb20vYmxvZ=
y90aGUtNDExLXJlY2FwLWFpLWZvci1zbWFsbC1idXNpbmVzc2VzLz91dG1fY2FtcGFpZ249RmVi=
cnVhcnkrMjAyNCtQcm9kdWN0K1VwZGF0ZVx1MDAyNnV0bV9jb250ZW50PUZlYnJ1YXJ5KzIwMjQ=
rcHJvZHVjdCt1cGRhdGVcdTAwMjZ1dG1fbWVkaXVtPWVtYWlsX2FjdGlvblx1MDAyNnV0bV9zb3=
VyY2U9Y3VzdG9tZXIuaW8iLCJpbnRlcm5hbCI6ImZlZTEwNDczYmExNWNjZGVkMjAxIiwibGlua=
19pZCI6Mjg0Nn0/0ceb1b8b38b734ae570681a6649d594b7e7c1a260110228e3b36e32f8e10=
3849" target=3D"_blank" class=3D"" style=3D"text-decoration: underline; col=
or: #6439f5;" rel=3D"noopener"></a></p></div></div></td></tr></tbody></tabl=
e></td></tr></tbody></table></td></tr></tbody></table><table class=3D"row r=
ow-6" align=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"0" cellsp=
acing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rsp=
ace:0"><tbody><tr><td><table class=3D"row-content stack" align=3D"center" b=
order=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
=3D"mso-table-lspace:0;mso-table-rspace:0;border-radius:0;color:#000;width:=
620px;margin:0 auto" width=3D"620"><tbody><tr><td class=3D"column column-1"=
 width=3D"50%" style=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:4=
00;text-align:left;padding-bottom:10px;padding-left:10px;padding-right:10px=
;padding-top:5px;vertical-align:top;border-top:0;border-right:0;border-bott=
om:0;border-left:0"><table class=3D"image_block block-1" width=3D"100%" bor=
der=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=
=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class=3D"pad" sty=
le=3D"width:100%;padding-right:0;padding-left:0"><div class=3D"alignment" a=
lign=3D"center" style=3D"line-height:10px"><div class=3D"fullWidth" style=
=3D"max-width:290px"><a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9=
pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZi=
I6Imh0dHBzOi8vd3d3Lm9wZW5waG9uZS5jb20vYmxvZy9sYXN0LW1pbnV0ZS1jYW5jZWxsYXRpb=
25zLz91dG1fY2FtcGFpZ249RmVicnVhcnkrMjAyNCtQcm9kdWN0K1VwZGF0ZVx1MDAyNnV0bV9j=
b250ZW50PUZlYnJ1YXJ5KzIwMjQrcHJvZHVjdCt1cGRhdGVcdTAwMjZ1dG1fbWVkaXVtPWVtYWl=
sX2FjdGlvblx1MDAyNnV0bV9zb3VyY2U9Y3VzdG9tZXIuaW8iLCJpbnRlcm5hbCI6ImZlZTEwND=
czYmExNWNjZGVkMjAxIiwibGlua19pZCI6MzE4Mn0/f41f1eb3dec337c3ff93bca12bc542d72=
a80b3aa2235cc906bf52b014cbb990b" target=3D"_blank" style=3D"outline:none" t=
abindex=3D"-1"><img src=3D"https://userimg-assets.customeriomail.com/images=
/client-env-78078/1709069135414_last-minute-cancellations-1024x536_01HQP7AV=
QGQCV32N5QJKP6HA8M.png" style=3D"display:block;height:auto;border:0;width:1=
00%" width=3D"290"/></a></div></div></td></tr></tbody></table></td><td clas=
s=3D"column column-2" width=3D"50%" style=3D"mso-table-lspace:0;mso-table-r=
space:0;font-weight:400;text-align:left;padding-bottom:5px;padding-top:5px;=
vertical-align:top;border-top:0;border-right:0;border-bottom:0;border-left:=
0"><table class=3D"text_block block-1" width=3D"100%" border=3D"0" cellpadd=
ing=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"mso-table-lspace=
:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class=3D"pad" s=
tyle=3D"padding-bottom:10px;padding-left:15px;padding-right:15px;padding-to=
p:5px"><div style=3D"font-family:sans-serif"><div class=3D"" style=3D"font-=
size:14px;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetic=
a,Arial,sans-serif;mso-line-height-alt:21px;color:#000;line-height:1.5"><p =
style=3D"margin:0;font-size:16px;mso-line-height-alt:24px"><strong>Stop las=
t-minute cancellations with these templates and tips=C2=A0</strong></p><p s=
tyle=3D"margin:0;font-size:16px;mso-line-height-alt:24px">
Dive into strategies to help you deal with last-minute cancellations and ho=
w to prevent them in the first place. <a href=3D"https://links.openphone.co=
m/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQ=
WdDZz09IiwiaHJlZiI6Imh0dHBzOi8vd3d3Lm9wZW5waG9uZS5jb20vYmxvZy9sYXN0LW1pbnV0=
ZS1jYW5jZWxsYXRpb25zLz91dG1fY2FtcGFpZ249RmVicnVhcnkrMjAyNCtQcm9kdWN0K1VwZGF=
0ZVx1MDAyNnV0bV9jb250ZW50PUZlYnJ1YXJ5KzIwMjQrcHJvZHVjdCt1cGRhdGVcdTAwMjZ1dG=
1fbWVkaXVtPWVtYWlsX2FjdGlvblx1MDAyNnV0bV9zb3VyY2U9Y3VzdG9tZXIuaW8iLCJpbnRlc=
m5hbCI6ImZlZTEwNDczYmExNWNjZGVkMjAxIiwibGlua19pZCI6MzE4Mn0/f41f1eb3dec337c3=
ff93bca12bc542d72a80b3aa2235cc906bf52b014cbb990b" target=3D"_blank" style=
=3D"text-decoration: underline; color: #6439f5;" rel=3D"noopener">Read the =
post</a><a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00=
UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8=
vd3d3Lm9wZW5waG9uZS5jb20vYmxvZy9zY2FsaW5nLWN1c3RvbWVyLXN1cHBvcnQvP3V0bV9jYW=
1wYWlnbj1GZWJydWFyeSsyMDI0K1Byb2R1Y3QrVXBkYXRlXHUwMDI2dXRtX2NvbnRlbnQ9RmVic=
nVhcnkrMjAyNCtwcm9kdWN0K3VwZGF0ZVx1MDAyNnV0bV9tZWRpdW09ZW1haWxfYWN0aW9uXHUw=
MDI2dXRtX3NvdXJjZT1jdXN0b21lci5pbyIsImludGVybmFsIjoiZmVlMTA0NzNiYTE1Y2NkZWQ=
yMDEiLCJsaW5rX2lkIjoyODQ3fQ/585d7da54ad58efda90564b9f9dadb511d45f3d92a26182=
8dc9bd658cacd03f1" target=3D"_blank" style=3D"text-decoration: underline; c=
olor: #6439f5;" rel=3D"noopener"></a></p></div></div></td></tr></tbody></ta=
ble></td></tr></tbody></table></td></tr>
</tbody></table><table class=3D"row row-7" align=3D"center" width=3D"100%" =
border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" styl=
e=3D"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class=3D"=
row-content stack" align=3D"center" border=3D"0" cellpadding=3D"0" cellspac=
ing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rspac=
e:0;border-radius:0;color:#000;width:620px;margin:0 auto" width=3D"620"><tb=
ody><tr><td class=3D"column column-1" width=3D"50%" style=3D"mso-table-lspa=
ce:0;mso-table-rspace:0;font-weight:400;text-align:left;padding-bottom:10px=
;padding-left:10px;padding-right:10px;padding-top:5px;vertical-align:top;bo=
rder-top:0;border-right:0;border-bottom:0;border-left:0"><table class=3D"im=
age_block block-1" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rspace:=
0"><tbody><tr><td class=3D"pad" style=3D"width:100%;padding-right:0;padding=
-left:0"><div class=3D"alignment" align=3D"center" style=3D"line-height:10p=
x"><div class=3D"fullWidth" style=3D"max-width:290px"><a href=3D"https://li=
nks.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0T=
kdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vd3d3Lm9wZW5waG9uZS5jb20vYmxv=
Zy9jdXN0b21lci1zZXJ2aWNlLW1hbmFnZW1lbnQtc3RyYXRlZ3kvP3V0bV9jYW1wYWlnbj1GZWJ=
ydWFyeSsyMDI0K1Byb2R1Y3QrVXBkYXRlXHUwMDI2dXRtX2NvbnRlbnQ9RmVicnVhcnkrMjAyNC=
twcm9kdWN0K3VwZGF0ZVx1MDAyNnV0bV9tZWRpdW09ZW1haWxfYWN0aW9uXHUwMDI2dXRtX3Nvd=
XJjZT1jdXN0b21lci5pbyIsImludGVybmFsIjoiZmVlMTA0NzNiYTE1Y2NkZWQyMDEiLCJsaW5r=
X2lkIjozMTgzfQ/d6b56233f455ebe12542b39b07c1f9f3d6ff65f1128e6eb86e32e6cdc770=
bfb0" target=3D"_blank" style=3D"outline:none" tabindex=3D"-1"><img src=3D"=
https://userimg-assets.customeriomail.com/images/client-env-78078/170906917=
1204_Customer-Service-Management-Strategy-1024x536_01HQP7BYTAWKMDPPNMCN6JNM=
2G.png" style=3D"display:block;height:auto;border:0;width:100%" width=3D"29=
0"/></a></div></div></td></tr></tbody></table></td><td class=3D"column colu=
mn-2" width=3D"50%" style=3D"mso-table-lspace:0;mso-table-rspace:0;font-wei=
ght:400;text-align:left;padding-bottom:5px;padding-top:5px;vertical-align:t=
op;border-top:0;border-right:0;border-bottom:0;border-left:0"><table class=
=3D"text_block block-1" width=3D"100%" border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rs=
pace:0;word-break:break-word"><tbody><tr><td class=3D"pad" style=3D"padding=
-bottom:10px;padding-left:15px;padding-right:15px;padding-top:5px"><div sty=
le=3D"font-family:sans-serif"><div class=3D"" style=3D"font-size:14px;font-=
family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,sans-se=
rif;mso-line-height-alt:21px;color:#000;line-height:1.5"><p style=3D"margin=
:0;font-size:16px;mso-line-height-alt:24px"><strong>Customer service manage=
ment strategy: 6 essentials to get you started=C2=A0</strong></p><p style=
=3D"margin:0;font-size:16px;mso-line-height-alt:24px">
Justina Altiere, VP of Customer Experience at OpenPhone, shares steps to de=
sign your own CSM strategy. <a href=3D"https://links.openphone.com/e/c/eyJl=
bWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09Iiw=
iaHJlZiI6Imh0dHBzOi8vd3d3Lm9wZW5waG9uZS5jb20vYmxvZy9jdXN0b21lci1zZXJ2aWNlLW=
1hbmFnZW1lbnQtc3RyYXRlZ3kvP3V0bV9jYW1wYWlnbj1GZWJydWFyeSsyMDI0K1Byb2R1Y3QrV=
XBkYXRlXHUwMDI2dXRtX2NvbnRlbnQ9RmVicnVhcnkrMjAyNCtwcm9kdWN0K3VwZGF0ZVx1MDAy=
NnV0bV9tZWRpdW09ZW1haWxfYWN0aW9uXHUwMDI2dXRtX3NvdXJjZT1jdXN0b21lci5pbyIsIml=
udGVybmFsIjoiZmVlMTA0NzNiYTE1Y2NkZWQyMDEiLCJsaW5rX2lkIjozMTgzfQ/d6b56233f45=
5ebe12542b39b07c1f9f3d6ff65f1128e6eb86e32e6cdc770bfb0" target=3D"_blank" st=
yle=3D"text-decoration: underline; color: #6439f5;" rel=3D"noopener">Read t=
he post</a><a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnV=
C00UVFEQU16ZTBnSEszdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBz=
Oi8vd3d3Lm9wZW5waG9uZS5jb20vYmxvZy9zYWxlcy1jb2xsYWJvcmF0aW9uLz91dG1fY2FtcGF=
pZ249RmVicnVhcnkrMjAyNCtQcm9kdWN0K1VwZGF0ZVx1MDAyNnV0bV9jb250ZW50PUZlYnJ1YX=
J5KzIwMjQrcHJvZHVjdCt1cGRhdGVcdTAwMjZ1dG1fbWVkaXVtPWVtYWlsX2FjdGlvblx1MDAyN=
nV0bV9zb3VyY2U9Y3VzdG9tZXIuaW8iLCJpbnRlcm5hbCI6ImZlZTEwNDczYmExNWNjZGVkMjAx=
IiwibGlua19pZCI6Mjg0OH0/1309991caab33ddd28845fe0663f084d3f3d32d9b1235036789=
bd010fd3e3d13" target=3D"_blank" style=3D"text-decoration: underline; color=
: #6439f5;" rel=3D"noopener"></a></p></div></div></td></tr></tbody></table>=
</td></tr></tbody></table></td></tr></tbody>
</table><table class=3D"row row-8" align=3D"center" width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"m=
so-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class=3D"row-co=
ntent stack" align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D=
"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rspace:0;bo=
rder-radius:0;color:#000;width:620px;margin:0 auto" width=3D"620"><tbody><t=
r><td class=3D"column column-1" width=3D"100%" style=3D"mso-table-lspace:0;=
mso-table-rspace:0;font-weight:400;text-align:left;padding-left:10px;paddin=
g-right:10px;vertical-align:top;border-top:0;border-right:0;border-bottom:0=
;border-left:0"><table class=3D"text_block block-1" width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"m=
so-table-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td =
class=3D"pad" style=3D"padding-bottom:60px;padding-top:25px"><div style=3D"=
font-family:sans-serif"><div class=3D"" style=3D"font-size:14px;font-family=
:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,sans-serif;ms=
o-line-height-alt:21px;color:#000;line-height:1.5"><p style=3D"margin:0;fon=
t-size:16px;mso-line-height-alt:24px">As always, reply with any thoughts, c=
omments, or questions about this month&#39;s release. While I may not be ab=
le to reply to every message, I do read every email and will get your feedb=
ack to the right team.</p><p style=3D"margin:0;font-size:16px;mso-line-heig=
ht-alt:21px">=C2=A0</p><p style=3D"margin:0;font-size:16px;mso-line-height-=
alt:24px">That&#39;s a wrap! See you next month =E2=9C=8C=EF=B8=8F</p><p st=
yle=3D"margin:0;font-size:16px;mso-line-height-alt:24px">- George</p></div>=
</div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody=
></table><table class=3D"row row-9" align=3D"center" width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"m=
so-table-lspace:0;mso-table-rspace:0;background-color:#b6d6cc;background-si=
ze:auto"><tbody><tr><td><table class=3D"row-content stack" align=3D"center"=
 border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" sty=
le=3D"mso-table-lspace:0;mso-table-rspace:0;border-radius:0;color:#000;back=
ground-image:url(https://userimg-assets.customeriomail.com/images/client-en=
v-78078/1696609856553_CTA_Background_4_1250_01HC2X7V4350BDK6FE3S0HGWSG.png)=
;background-repeat:no-repeat;background-size:auto;width:620px;margin:0 auto=
" width=3D"620"><tbody><tr><td class=3D"column column-1" width=3D"100%" sty=
le=3D"mso-table-lspace:0;mso-table-rspace:0;font-weight:400;text-align:left=
;padding-bottom:45px;padding-left:10px;padding-right:10px;padding-top:45px;=
vertical-align:middle;border-top:0;border-right:0;border-bottom:0;border-le=
ft:0"><table class=3D"paragraph_block block-1" width=3D"100%" border=3D"0" =
cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"mso-tabl=
e-lspace:0;mso-table-rspace:0;word-break:break-word"><tbody><tr><td class=
=3D"pad" style=3D"padding-bottom:5px"><div style=3D"color:#000;direction:lt=
r;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Arial,=
sans-serif;font-size:23px;font-weight:400;letter-spacing:0;line-height:150%=
;text-align:left;mso-line-height-alt:34.5px"><p style=3D"margin:0"><strong>=
Ready to improve your team&#39;s communication?</strong></p></div></td></tr=
></tbody></table><table class=3D"heading_block block-2" width=3D"100%" bord=
er=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D=
"mso-table-lspace:0;mso-table-rspace:0"><tbody><tr><td class=3D"pad" style=
=3D"padding-bottom:10px;text-align:center;width:100%"><h3 style=3D"margin:0=
;color:#000;direction:ltr;font-family:&#39;Open Sans&#39;,&#39;Helvetica Ne=
ue&#39;,Helvetica,Arial,sans-serif;font-size:17px;font-weight:400;letter-sp=
acing:normal;line-height:150%;text-align:left;margin-top:0;margin-bottom:0;=
mso-line-height-alt:25.5px"><span class=3D"tinyMce-placeholder">Join thousa=
nds of businesses already using OpenPhone to communicate better with their =
customers.=C2=A0</span></h3></td></tr></tbody></table><table class=3D"butto=
n_block block-3" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rspace:0=
"><tbody><tr><td class=3D"pad" style=3D"padding-right:10px;padding-top:10px=
;text-align:left"><div class=3D"alignment" align=3D"left"><!--[if mso]>
<v:roundrect xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:w=3D"urn:schem=
as-microsoft-com:office:word" href=3D"https://links.openphone.com/e/c/eyJlb=
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<a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16=
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r:#000000;border-radius:10px;width:auto;border-top:0px solid transparent;fo=
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ize:19px;display:inline-block;letter-spacing:normal;"><span style=3D"word-b=
reak: break-word; line-height: 38px;">Try for free =E2=86=92</span></span><=
/a>
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adding-left:0"><div class=3D"alignment" align=3D"left" style=3D"line-height=
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rc=3D"https://userimg-assets.customeriomail.com/images/client-env-78078/169=
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/a></td><td style=3D"padding:0 2px 0 2px"><a href=3D"https://links.openphon=
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le=3D"padding:0 2px 0 2px">
<a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16=
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c=3D"https://app-rsrc.getbee.io/public/resources/social-networks-icon-sets/=
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tter" title=3D"Twitter" style=3D"display:block;height:auto;border:0"/></a><=
/td><td style=3D"padding:0 2px 0 2px"><a href=3D"https://links.openphone.co=
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uTube" title=3D"YouTube" style=3D"display:block;height:auto;border:0"/></a>=
</td><td style=3D"padding:0 2px 0 2px"><a href=3D"https://links.openphone.c=
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icon-sets/t-only-logo-dark-gray/instag=
ram@2x.png" width=3D"32" height=3D"32" alt=3D"Instagram" title=3D"Instagram=
" style=3D"display:block;height:auto;border:0"/></a></td><td style=3D"paddi=
ng:0 2px 0 2px"><a href=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6=
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social-networks-icon-sets/t-only-logo-dark-gray/facebook@2x.png" width=3D"3=
2" height=3D"32" alt=3D"Facebook" title=3D"Facebook" style=3D"display:block=
;height:auto;border:0"/></a></td></tr></tbody></table></div></td></tr></tbo=
dy></table></div></td></tr></tbody></table></td></tr></tbody>
</table><table class=3D"row row-11" align=3D"center" width=3D"100%" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"m=
so-table-lspace:0;mso-table-rspace:0"><tbody><tr><td><table class=3D"row-co=
ntent stack" align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D=
"0" role=3D"presentation" style=3D"mso-table-lspace:0;mso-table-rspace:0;bo=
rder-radius:0;color:#000;width:620px;margin:0 auto" width=3D"620"><tbody><t=
r><td class=3D"column column-1" width=3D"50%" style=3D"mso-table-lspace:0;m=
so-table-rspace:0;font-weight:400;text-align:left;padding-bottom:5px;paddin=
g-left:10px;padding-right:10px;vertical-align:top;border-top:0;border-right=
:0;border-bottom:0;border-left:0"><table class=3D"text_block block-1" width=
=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presenta=
tion" style=3D"mso-table-lspace:0;mso-table-rspace:0;word-break:break-word"=
><tbody><tr><td class=3D"pad" style=3D"padding-right:40px;padding-top:25px"=
><div style=3D"font-family:sans-serif"><div class=3D"" style=3D"font-size:1=
4px;font-family:&#39;Open Sans&#39;,&#39;Helvetica Neue&#39;,Helvetica,Aria=
l,sans-serif;mso-line-height-alt:21px;color:grey;line-height:1.5"><p style=
=3D"margin:0;font-size:12px;mso-line-height-alt:18px"><span style=3D"font-s=
ize:12px;">OpenPhone</span></p><p style=3D"margin:0;font-size:12px;mso-line=
-height-alt:18px"><span style=3D"font-size:12px;">2261 Market St PMB 4157 S=
an Francisco, CA 94114-1612</span></p><p style=3D"margin:0;font-size:12px;m=
so-line-height-alt:21px">=C2=A0</p><p style=3D"margin:0;font-size:12px;mso-=
line-height-alt:18px"><span style=3D"font-size:12px;">=F0=9F=8E=81 <a href=
=3D"https://links.openphone.com/e/c/eyJlbWFpbF9pZCI6ImRnVC00UVFEQU16ZTBnSEs=
zdElCQVk1UjY0TkdncjAya0lSUUxkQWdDZz09IiwiaHJlZiI6Imh0dHBzOi8vbGlua3Mub3Blbn=
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3ZTE3N2NiMTlkZWRkMjY5Zjg5MDcwZTY1ZDM_dXRtX2NhbXBhaWduPUZlYnJ1YXJ5KzIwMjQrUH=
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XRlXHUwMDI2dXRtX21lZGl1bT1lbWFpbF9hY3Rpb25cdTAwMjZ1dG1fc291cmNlPWN1c3RvbWVy=
LmlvIiwiaW50ZXJuYWwiOiJmZWUxMDQ3M2JhMTVjY2RlZDIwMSIsImxpbmtfaWQiOjMwNjl9/a7=
14207067135b0f3d3f03b8f0ef2945a970599e4e18b5cda8783a80d48d9e37" rel=3D"noop=
ener" target=3D"_blank" style=3D"text-decoration: underline; color: #6439f5=
;">Refer a friend</a>=C2=A0to OpenPhone and we&#39;ll give you a $50 gift c=
ard and your friend $20 once they&#39;ve been a customer for 3 months. Cha-=
ching!</span></p></div></div></td></tr></tbody></table></td><td class=3D"co=
lumn column-2" width=3D"50%" style=3D"mso-table-lspace:0;mso-table-rspace:0=
;font-weight:400;text-align:left;padding-bottom:5px;padding-top:45px;vertic=
al-align:top;border-top:0;border-right:0;border-bottom:0;border-left:0"><ta=
ble class=3D"empty_block block-1" width=3D"100%" border=3D"0" cellpadding=
=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"mso-table-lspace:0;=
mso-table-rspace:0"><tbody><tr><td class=3D"pad"><div></div></td></tr></tbo=
dy></table></td></tr></tbody></table></td></tr></tbody></table><table class=
=3D"row row-12" align=3D"center" width=3D"100%" border=3D"0" cellpadding=3D=
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"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentat=
ion" style=3D"mso-table-lspace:0;mso-table-rspace:0;color:#000;width:620px;=
margin:0 auto" width=3D"620"><tbody><tr><td class=3D"column column-1" width=
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xt-align:left;padding-bottom:30px;padding-left:10px;padding-right:10px;padd=
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